When you are asked to provide certain information by which you can be identified with, rest assured that such information will only be used in accordance with this privacy statement. Curtis Cleaners may change this policy from time to time by updating this webpage. It is your responsibility to check this page from time to time to ensure that you are happy with any changes. This policy is effective as of Curtis Cleaners.
Information You Provide to Curtis Cleaners.
On our online forms, we may collect the following information:
The information collected will help Curtis Cleaners fulfill the services that is due to you. We also collect information through the website for the following purposes:
Security of Information
We are committed to ensuring that the information you submitted to Curtis Cleaners is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial measures to secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. With your permission on our browser settings, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used as this helps Curtis Cleaners analyze data about web page traffic which will be used to improve our website in fulfilling customer needs. We only use this information for statistical analysis purposes and then the data is subsequently removed from the system.
Please note that a cookie will NOT gives us access to your computer or any information about you, other than the data you choose to share with us through the Curtis Cleaners website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies once you access certain websites. Be advised that when you do decline cookies, it may prevent you from taking full advantage of the website features.
Links to other websites
Through the Curtis Cleaners website, you are able to link to other websites which are not under the control of Curtis Cleaners. We have no control over the nature, content and availability of outbound third-party web sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Curtis Cleaners remains independent from third party website links.
Security of Your Personal Information
Curtis Cleaners will not sell, distribute or forward your personal information to third parties unless we have your express and written permission or are required by law to disclose your information.
You may request details of personal information which we currently hold under the Data Protection Act of 1998. In requesting for this information, a small fee may be payable. If you would like a copy of the information we have on you, please contact us.
If you find that any information we are currently holding on you is incorrect or incomplete, please advise us of the corrections accordingly.
Curtis Cleaners Refund Policy
Refunds will be handled on a case by case basis. Please contact us., if you have any questions.
The Governor has issued a STAY AT HOME order. We are an essential service and will remain open during this health crisis. We will continue to provide services to our valued customers as outlined below.
Laundromat Open 24 Hours: In order to reduce the number of people in our facility at once, our Lowell Laundromat will remain open 24 hours a day. Please observe the social distancing guidelines and posted signs.
Lowell Dry Cleaning Counter:
The dry cleaning counter will be open on:
Monday-Friday 8am to 5pm
Saturday & Sunday 9am to 2pm
MICHIGAN STREET LOCATION:
Our Michigan Street
Location will remain open
Last wash at 8:00 PM
Dry Cleaning garments will be returned within 3 days of drop off until further notice
4/20/20 – We have resumed twice weekly service for all regularly scheduled customers. If you were previously an on-demand customer please email your pickup request to Route@curtiscleaners.com.
You do not need to suspend or cancel service if your needs have temporarily changed.