Privacy Policy

This privacy policy sets out how Curtis Cleaners uses and protects any information you give to Curtis Cleaners via the website’s online forms. Curtis Cleaners is committed to ensuring that your privacy is protected and preserved.

When you are asked to provide certain information by which you can be identified with, rest assured that such information will only be used in accordance with this privacy statement. Curtis Cleaners may change this policy from time to time by updating this webpage. It is your responsibility to check this page from time to time to ensure that you are happy with any changes. This policy is effective as of Curtis Cleaners.

Information You Provide to Curtis Cleaners.

On our online forms, we may collect the following information:

      • name or name of your client
      • mailing / delivery address
      • contact information
      • email address
      • telephone number

The information collected will help Curtis Cleaners fulfill the services that is due to you. We also collect information through the website for the following purposes:

      • Internal Record Keeping
      • Client/Customer Feedback to improve services and/or products
        Promotional emails about our services, special offers or other information which you may find interesting using the email address that you have provided to us,
        To contact you for market research purposes.

Security of Information

We are committed to ensuring that the information you submitted to Curtis Cleaners is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial measures to secure the information we collect online.

The Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. With your permission on our browser settings, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used as this helps Curtis Cleaners analyze data about web page traffic which will be used to improve our website in fulfilling customer needs. We only use this information for statistical analysis purposes and then the data is subsequently removed from the system.

Please note that a cookie will NOT gives us access to your computer or any information about you, other than the data you choose to share with us through the Curtis Cleaners website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies once you access certain websites. Be advised that when you do decline cookies, it may prevent you from taking full advantage of the website features.

Links to other websites

Through the Curtis Cleaners website, you are able to link to other websites which are not under the control of Curtis Cleaners. We have no control over the nature, content and availability of outbound third-party web sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Curtis Cleaners remains independent from third party website links.

Security of Your Personal Information

Curtis Cleaners will not sell, distribute or forward your personal information to third parties unless we have your express and written permission or are required by law to disclose your information.

You may request details of personal information which we currently hold under the Data Protection Act of 1998. In requesting for this information, a small fee may be payable. If you would like a copy of the information we have on you, please contact us.

If you find that any information we are currently holding on you is incorrect or incomplete, please advise us of the corrections accordingly.

Curtis Cleaners Refund Policy

Refunds will be handled on a case by case basis. Please contact us., if you have any questions.

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Curtis Cleaners © 2019 / All Rights Reserved

MESSAGE FROM CURTIS CLEANERS

The Governor has issues a STAY AT HOME Order, but we are considered a Essential Service and will remain open during this health crisis. We will continue to provide services for our valued customers, with the following adjustment in hours, services and pick-up & deliveries.

LOWELL LOCATION:

Laundromat open 24 Hours: in order to reduce the number of people in our facility at once, our Lowell Laundromat will remain open 24 hours a day. Please observe the social distancing guidelines and posted signs.

 Lowell Dry Cleaning Counter:
The dry cleaning counter will be open on Monday, Wednesday and Friday from 9AM to 2PM. You will be able to pickup any orders that are ready as well as drop off garments to be cleaned.

MICHIGAN STREET LOCATION:

Our Michigan Street Location will remain open
7am-7pm Mon-Sunday,
Last wash at 6:30 PM

Dry Cleaning garments will be returned within 3 days of drop off until further notice

DELIVERY SERVICES:

4/3/20 – We have resumed twice weekly service, but remain on an “on-demand” basis. You can request a pickup 3 ways:

    1. Log into your account on the website and schedule a pickup
    2. Use the new Curtis Cleaners App (Search Curtis Cleaners in your app store)
    3. Call 307-0544 or email Route@curtiscleaners.com

If you have already made ongoing pickup requests you do not need to submit them again. If you have an urgent essential need please contact us and we’ll make arrangements.